This article is a working draft; I will update it as I go.
If you have yet to read the first part of this series, you can find it here.
We built a tool to help us analyze GitHub issues. Below is the result in action or a page.
Regarding the output:
- Titles are not passed through GPT, and they are raw user entries. Normalizing the title is a good next step.
- The body is more evident than the title most of the time.
- Red boxes are issues that need to be classified correctly.
Sampling over 31 issues “user-support” (10%) and doing this classification manually, assisted by the AI tool, we make this classification: